Frequently Asked Questions
Everything you need to know about your Dragonsteel apparel and gear.
What is the typical shipping time for my order?
Orders are generally processed within 2-3 business days. Domestic shipping within the US typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination and customs processing.
How should I care for my Dragonsteel apparel?
To preserve the quality of the prints and fabric, we recommend machine washing your garments inside out in cold water with similar colors. Tumble dry on low or hang dry to prevent shrinkage.
What is your return and exchange policy?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that certain limited-edition items or clearance products may be marked as final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please be aware that international orders may be subject to customs fees, duties, or VAT, which are the responsibility of the customer upon delivery.
How can I ensure I am ordering the correct size?
Each product page includes a detailed sizing chart. We recommend measuring a similar garment you already own and comparing it to our measurements to ensure the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.